FAQs
What is the inspiration behind Charactr’s Clothing?
At the core of Charactr’s Clothing lies a heartfelt inspiration drawn from diverse cultures, landscapes, and personal journeys. Each garment is more than just fabric; it's a storyteller, weaving a unique narrative that mirrors the character and identity of its wearer, creating a connection that goes beyond fashion.
Does Charactr prioritize sustainability and ethical practices?
At Charactr, we're devoted to sustainability and ethics. Through responsible sourcing and production, we strive for a positive impact on people and the planet.
How can I find the right size?
We strongly advise reviewing our comprehensive size charts and fit details prior to making a purchase. You can find the size guide on each product page for your convenience. If you're still uncertain about the best fit for you, don't hesitate to contact us at +91 9284119936 for personalized sizing assistance and any size related queries.
Do we offer International Shipping?
No, we don’t offer international shipping at the moment.
How can I track the status of my order?
To track your order, simply log into your account, and you'll find regular updates and tracking information delivered to your email and mobile number, ensuring you stay well-informed throughout the process.
What payment methods can I use to place an order?
Charactr welcomes UPI, cards, wallets, net banking and cash on delivery for hassle-free payments.
Do you offer Returns/Exchanges?
At Charactr, we don’t facilitate returns at the moment, for exchange, a customer can send us an email at charactrclothing@gmail.com. With our 7-day exchange window, we prioritize ensuring your satisfaction with every purchase.
You can also refer to our comprehensive returns/exchange policy.
How long will it take for my order to be delivered?
Once shipped, orders are typically delivered in 3-4 business days. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc).
We Dispatch Our Orders Within 24 Hours
Delivery Time (Metro Cities) - 2-3 Days
Other States - 3-5 Days
• Machine wash cold with like colors
• Hand Dry
• True To Size